Eligibility for Return

• Return requests must be raised within 3 days of delivery.
• The product must be unused, unwashed, and in its original condition with tags and packaging intact.
• Products that have been altered, damaged, or used may not be eligible for return.
• Clear photos or an unboxing video may be requested for damaged or incorrect products.

Return Process

To request a return, contact our customer support within 3 days of receiving your order with your order number and reason for return.

Once approved, we will arrange the return pickup where applicable.

Refund

After the returned product is received and passes our quality check, the eligible refund will be processed to the original payment method.

For COD orders, refunds will be processed through a suitable online payment method after the required details are provided.

Cash on Delivery (COD) Policy

• COD is available on eligible products and locations.
• Customers must provide a valid phone number and complete delivery address.
• We may contact you to confirm your COD order before dispatch.
• Orders that cannot be confirmed may be cancelled.
• Please ensure someone is available to receive and pay for the order.
• Repeated refusal or non-acceptance of COD orders may result in COD being unavailable for future orders.

Cancellation

Orders can be cancelled before dispatch. Once an order has been shipped, cancellation may not be possible.

For return, refund, cancellation, or COD assistance, please contact our customer support team.